24x7 Cybersecurity Alert Triage & Phone Escalation

Forward your alerts to one address. We triage and call your on-call person only when it's a real emergency. Security and operations coverage for lean IT teams. First 30 days free

Who's watching your alerts at 2am? We are.

Crit Alert Response turns passive email alerts into immediate phone calls when real cyber threats or infrastructure failures happen, without the $25k+ price tag of a full SOC.

<90-Second Call SLA: Immediate phone calls for real emergencies.

🔌 Security + Ops: Handles EDR alerts, UPS power, HVAC, and backup failures in one place.

⚙️ Custom Keyword Escalation: Set "always call" rules for critical strings like Temp High Limit or Credential Abuse.

📬 Zero Friction: Simply forward your existing email alerts to one dedicated address.

Non-Profit Rate: $1499 / year; Commercial: $2999 / year;

Frequently Asked Questions About Our Cybersecurity Support

Your questions answered about our 24/7 IT alert services and how we can assist your team.
What is Crit Alert Response and how does it work?

Forward your email alerts from your source email to ours. We triage the emailed alerts and call your on-call person only when it's a real emergency. Security and operations coverage for lean IT teams.

Are there any guarantees regarding false positive alerts?

No one can guarantee zero false positives, but our advanced technology is specifically designed to reduce false positive alerts significantly. We triage and use a 3 way voting system allowing your team to focus on genuine threats.

How much does your service cost?

Check out our pricing tab above - as low as $199/month for nonprofits/education.

Can you integrate with my existing cybersecurity systems?

Absolutely! Crit Alert Response is designed to work seamlessly with a variety of cybersecurity tools and platforms, ensuring that you can enhance your existing security measures without any disruption. If your tools can send an email, they work with us.

What if I'm not satisfied with the service?

We strive to deliver exceptional support. If you're experiencing any issues, our team will work with you to address concerns promptly. We believe in maintaining clear communication to ensure your satisfaction with our services. Contact-us